Collector - Full Time Days

Under general supervision, the Collector is responsible for managing assigned patient accounts from initial billing through final resolution, ensuring timely follow-up, accurate reimbursement, and appropriate escalation when necessary. This role serves as a key liaison between the Business Office, payers, patients, and internal departments to resolve claim discrepancies, contractual adjustments, denials, credit balances, and overpayments.

The Collector reviews accounts thoroughly, interprets payer contracts and Letters of Agreement, submits required documentation such as appeals and corrected claims, and maintains detailed account notes to support efficient resolution.