IT Officer - Operation Support

Responsibilities

Responsible for maintaining and supporting all IT technical aspects at site office. Act as Tier 1 IT support and escalate problems to Tier 2 support to resolve the problems together. Support the IT infrastructure, including computer hardware, application software and configurations for the group. Coordinate and implement IT security policies to protect data, software, and hardware.

Collaborate with vendors, suppliers and company personnel on IT and related procurement. Monitor end-user computing performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future. To perform inventory control of IT facilities, record keeping & documentations.

Perform any duties assigned by the management of Build King Group Requirements Diploma or above in IT / CS or related disciplines Minimum 3 years in IT Deskside Support experience. Experience in deploying, managing and supporting in MS Windows OS platform, MAC OS platform would be an advantage Familiarity with LAN/WAN/VPN architecture and switching.

Holder of IT Industry certification such as MCSE and CCNA is advantage. A good team player, detail-oriented, good problem-solving skills, self-motivated, able to work independently with good communication and interpersonal skills. Immediate available is highly preferred.