Local Dispatcher

Based in El Paso, TX and established in 1986, Stagecoach has always been passionate about the trucking and warehousing industry, providing excellent service and building long-term relationships with our customers. Our drivers and personnel have been pivotal in achieving such success. After 36 years of operating in the commercial zone between Mexico and the US, we are your #1 trucking and warehousing strategic partner.

Schedule: 12:00 PM - 10:00 PM Monday through Friday

• Rotating Saturdays Job Summary The Local Dispatcher will assist in providing direction and communication with Local Division Drivers; ensuring contact compliance, system monitoring, and coordinating deliveries in order to maintain on-time performance, maximize efficiency, and minimize customer wait times as well as service disruptions.

Responsibilities

Set positive example for Local Drivers by providing support and positive leadership. Responsible for positive employee morale and quality customer service. Assess staffing needs as determined by service hours and peak delivery periods. Ensure dispatch protocols are in compliance with both client and company policies and procedures.

Participate in the training programs for new hires. Monitor dispatch performance as it relates to driver incidents, equipment failure, vehicle breakdowns, and other potential service disruptions. Ensure timely communications with other departments (including warehouses) of load changes.

Qualifications

Must have a high school diploma or GED Minimum 1 year or more related experience and/or training; or equivalent combination of education and experience. Experience with Mc. Leod (Strongly preferred). Excellent interpersonal and communication skills Ability to read and interpret documents. Ability to add, subtract, multiply. Proficiency in the use of Microsoft Office Products