Psychology Quality Assurance & Compliance Specialist

Psychology QA/Compliance Location: Fully Remote Schedule: Monday–Friday Employment Type: Full-Time About the Role The Psychology QA/Compliance professional will support quality assurance and compliance across Psychology Services. This role focuses on clinical documentation review, provider education, compliance monitoring, quality improvement, and follow-up.

A clinical license is not required. We welcome candidates with relevant experience in healthcare QA, compliance, behavioral health, post-acute care, medical records, or utilization review.

Key Responsibilities

Conduct chart audits and clinical documentation reviews. Review documentation for accuracy, completeness, medical necessity, and compliance. Support provider onboarding, training, and ongoing documentation education. Provide feedback to providers and track corrective actions through resolution. Monitor documentation workflows and identify recurring quality or compliance concerns.

Assist with QA processes, audit tools, SOPs, and provider education. Maintain tracking and reporting of QA findings and trends. Utilize EHRs, Microsoft Office, and AI-supported QA tools as appropriate.

Minimum Qualifications

Bachelor’s degree in Psychology, Social Work, Healthcare Administration, or a related field, or equivalent relevant healthcare experience. 2+ years of relevant healthcare experience. Strong attention to detail, organization, communication, and problem-solving skills. Ability to work independently in a fully remote environment.

Preferred Qualifications

Behavioral health or Psychology QA/compliance experience. Experience with Medicare behavioral health documentation and medical necessity. Experience developing QA processes, audit tools, SOPs, or provider training. Clinical license or credential (LCSW, LMSW, LPC, LMHC, LMFT, etc.) is a plus, but not required. Experience with AI-assisted documentation or chart-review tools.

Equal Opportunity Employer Telos Health Systems is an Equal Employment Opportunity Employer and complies with all applicable federal, state, and local employment laws.