Host - Stokes Grill

Purpose: To greet and accommodate the needs of each guest in a manner such that we ensure his or her continued patronage. Sincere dedication from every one of our Team Members to provide an exceptional experience and outstanding service.

Key Responsibilities

Greet and seat guests as they enter Inform the guest of any specials and their server’s name Anticipate guest needs i.e. high chairs, booster chair or booth/table Know your availability Which server is next in rotation What tables you have available Keep accurate records on floor chart and rotation sheet Answer phone and provide accurate information on pricing, location, hours and menu items Run the “wait sheet” providing accurate wait times to guests Assist servers in pre-busing, running food and filling beverages Busing tables Reset tables General cleanliness i.

e. floors, restrooms, doors and windows Complete side work duties Observe guests and report any concerns or complaints to Management prior to the guest leaving Final greetings to guests and invite them to return Physical requirements: 100% Ability to communicate clearly in English 100% Walk and stand for long periods of time ( 6-8 hours) 80% Reach, bend, stoop, wipe and lift up to 40 lbs.

Qualifications

Must be 16 years old Must have friendly and outgoing personality and demeanor Must be a problem solver and have the ability to keep calm under pressure Be able to perform physical requirements Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.