Remote Peer Specialist

Our client is looking for a Peer Specialist/Community Health Worker to support OUD/SUD members by addressing medical, behavioral, and social needs to improve overall well-being. The role involves connecting members to physical and behavioral health services and linking them to essential community resources.

Responsibilities

Engage with members in the community (60-80%) and by phone (20-40%), providing support, encouragement, and positive reinforcement. Conduct comprehensive assessments covering clinical, psychosocial, and behavioral health needs. Use motivational interviewing and active listening to help members identify goals and develop personalized care plans.

Assist members with scheduling appointments, filling prescriptions, and accessing behavioral health services. Connect members to resources addressing social determinants of health and help resolve barriers to care. Collaborate with providers and MCOs, presenting complex cases and obtaining input for member care plans.

Document interactions, assessments, and referrals in relevant systems and stay updated on technology changes. Follow up to ensure members understand their medication and care plans. Meet performance goals within community and virtual environments.

Requirements

Peer Specialist Certification, lived experience with SUD/OUD/Mental Illness, or 1-2 years of experience as a Peer Support Specialist. High school diploma or GED. Passion for supporting individuals with complex medical, behavioral, or social needs. Strong knowledge of SUD/OUD member management and experience in community or clinical settings.

Excellent communication and organizational skills, with the ability to multi-task in a fast-paced environment. Proficiency in Microsoft Word and Outlook; ability to learn clinical applications quickly. Access to a designated workspace with secure high-speed internet. Valid driver’s license and auto insurance; ability to travel for face-to-face visits and navigate Philadelphia's public transit.

Must in the Philadelphia, PA region