Hostel Assistant - Newtownabbey

Contact Wendy Blair | 028 2563 1555 | [email protected] Hostel Assistant

• Northern Ireland Housing Executive | Newtownabbey This is a great opportunity to join the Northern Ireland Housing Executive as a Hostel Assistant, supporting vulnerable individuals in a frontline housing role. If you have strong customer service skills and enjoy a varied, hands-on position, we want to hear from you.

About the role

£13.69 per hour Hillview Hostel, Rathcoole, Newtownabbey 37 hours per week, Monday

• Friday office hours (on-call on some evenings and weekends may be required) Holidays: 35 days pro rata Duration: Temporary, ongoing Please note closing date for this vacancy is 10am on Monday 12th October 2026 - however you can register your interest for other upcoming vacancies by applying today. What you'll be doing in this role: General office administrative duties including supporting new residents with registration and advice Assist in hostel maintenance, including cleaning duties and identifying and reporting repairs needed Liaising with the housing advisors to help address resident's support needs Other duties when required including health and safety checks What you'll need for this role: Hold a BTEC National Certificate or equivalent Professional or Technical qualification* (Level

1. PLUS at least one year’s relevant customer service experience OR Have five GCSEs* (Level 2), or equivalent qualification, plus at least two years’ relevant customer service experience OR Can demonstrate three years’ experience in a customer advisor role and can demonstrate ongoing learning through completion of relevant courses and/or through relevant supported work place or on-the-job training Experience in dealing appropriately with customers in a challenging environment Must have access to a car As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position If this sounds like the next step in your career, we’d love to hear from you! Even if you don’t meet every listed requirement, we encourage you to apply – we may have other suitable roles for you. Apply online, email [email protected] or call Wendy on 028 2563 1555 to find out more. Riada Resourcing is an equal opportunities employer.