Assistant Manager (1-Year Contract)

Sporting Life is a proudly Canadian sports lifestyle brand, inspiring people to live, enjoy, and enable the sporting life since 1979. From skiing and running to biking and tennis, we offer the best gear for those who live an active lifestyle. As part of Sporting Life Group, alongside Golf Town and Team Town, we blend sport and style to help Canadians get outside and keep moving.

Why Work Here? Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you. Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family. Team-first culture that celebrates an active, sports lifestyle. Fun, fast-paced hybrid environment where your passion for sport and style belongs.

Vendor Pro Deals and expert product training to fuel your knowledge and performance. A salary range of $65,000 - $70,000 (dependent on experience), bonus, and opportunities to grow your career in the sports lifestyle. What You’ll Do; As an Assistant Manager with Sporting Life, you will lead customer service across the store, ensuring operational standards are met and delivered.

With this role, you will report to and partner closely with the Store General Manager (SGM), supporting with accurate reporting, sales and profit achievement, P&L management, inventory management, productivity and staff performance, control of assets, and staff recruitment and selection. Lead the sales floor, including Manager on Duty (MOD) responsibilities, to ensure exceptional customer service and effective store execution.

Coach and develop Department Managers and associates to strengthen selling skills, customer service, product knowledge, and overall performance. Monitor floor coverage and adjust resources based on customer and business needs to maintain a seamless shopping experience. Resolve customer concerns and provide timely coaching to reinforce service standards and improve the customer experience.

Drive departmental performance by coaching teams toward achievement of sales targets, KPIs, and operational goals. Support associate development through ongoing feedback, performance reviews, succession planning, recognition, and career development. Partner with store leadership on recruitment needs, participate in candidate interviews, and support onboarding and orientation of new hires.

Lead daily huddles, sales initiatives, contests, and in-store events to drive team engagement and business results. Oversee store operational standards, including opening and closing procedures, maintenance, replenishment, markdowns, and overall department readiness. Monitor inventory and merchandise needs, identify gaps, and support the development and execution of inventory improvement plans.

Ensure compliance with company policies, audit requirements, health and safety standards, incident reporting, and required training. Identify training needs and ensure Department Managers and associates complete required training, management development, and product knowledge programs within established timelines. What You’ll Bring; 3-4 years of senior retail management experience, in a comparable volume store, with P&L responsibility Superior communication skills; able to communicate effectively at all levels Superior Product Knowledge Proven leadership skills with the ability to motivate and train team to achieve desired outcomes Strong sense of urgency in dealing with business and staff needs Strong multi- tasking and time management skills Ability to think in a disciplined and logical manner in an ever-changing environment Superior analytical skills Proficient with Microsoft Office, Internet Explorer, and POS systems.

AI is used as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team. This posting is for an existing role in our organization. Sporting Life Group Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities.

In accordance with the Accessibility for Ontarians with Disabilities Act, please advise the Sporting Life Group Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.