(Location: Korea) Part Order Coordinator

Responsibilities

Manage customer inquiries, quotations, and orders for spare parts accurately and promptly using SAP and relevant internal systems. Act as the central point of contact between customers and internal departments, including Supply Chain, Pricing, Logistics, and Service. Prepare and issue spare parts quotations with accurate pricing, lead times, and part identification.

Coordinate the full order-to-delivery process to ensure timely shipment and customer satisfaction. Proactively follow up on quotations, open orders, delivery schedules, and outstanding customer requests. Ensure all order, shipping, and customer documentation is accurate and compliant with internal standards and customer requirements.

Maintain accurate and up-to-date customer, quotation, and order data in SAP. Collaborate with WinGD’s global offices and Swiss headquarters to align delivery commitments and project requirements. Support Field Service teams with spare parts requirements for onboard service interventions. Contribute to continuous process improvement and provide regular reports on order activities, customer engagement, KPIs, and monthly performance to line management.

Requirements

Bachelor’s degree in Industrial Engineering, Business Administration, Logistics, Supply Chain Management, Engineering, or a related field. Minimum 5 years of relevant experience in component trading, customer support, engineering support, business operations, logistics, or a similar position. At least 3–5 years of experience in order coordination, spare parts sales, supply chain, or logistics, preferably within the marine, manufacturing, or heavy machinery industry.

Solid understanding of spare parts processes, service business, global logistics, and supply chain operations. Strong knowledge of international import and export procedures, customs requirements, and transportation processes. Proficiency in SAP, preferably SAP R/3 or S/4HANA, and Microsoft Office applications, particularly Excel, Word, and PowerPoint.

Ability to understand and manage complex technical and commercial specifications and documentation in English. Strong commercial and negotiation skills, particularly in component and spare parts sales. Experience in preparing regular activity, performance, and management reports. Excellent command of both Korean and English, written and spoken.

Open, inclusive, and communicative personality with the ability to collaborate effectively with customers and multicultural teams. Structured, proactive, and self-driven working style with strong ownership and problem-solving abilities. Our Offer An opportunity to shape the sustainability and environmental impact of the shipping industry.

WinGD is on the leading edge of the technology which is shaping the future of the shipping industry A dynamic working environment, blending a long history of technology expertise with industry leading innovation across a global network Award winning and extraordinary products Multi-cultural and interdisciplinary teams offering diverse perspectives and collaborative thinking Dynamic and interactive working conditions.

WinGD offers a non-hierarchical, agile structure where input and ideas are welcome In-house technology training and professional development opportunities We kindly ask you to send us your complete application, including an updated CV, diplomas/certificates and a letter of reference.