Clinical Office Coordinator-General Surgery

Job Summary

Reporting to the Practice Manager and General Surgeons, the Clinical Office Coordinator performs a wide variety of responsibilities and support to the physician. Job Functions: ?-Greet patients upon arrival, maintains orderliness of reception area and Front desk ensuring patient confidentiality. #-Answer phones and retrieves and distributes messages appropriately.

#-Processes patients quickly and accurately through the computer based scheduling system for future appointments, surgeries and/or testing as appropriate for patient care. #-Orders necessary office and medical supplies and insures security of all medications. #-Captures and enters high quality patient demographic and financial information via telephone interviews and hard copy (mail-in, facsimile, etc.)

#-Identifies insurance coverage and payer requirements for hospital services, processes insurance verification and other basic benefits information for patients, as necessary. #-Communicates with physicians# offices and staff in a timely and professional manner. #-Maintains and supports patient#s rights to care, privacy and respect.

#-Schedules and coordinate surgical procedures with the hospital and the patient ?#-Enters daily and surgical billing charges to Athena ?#-Other duties as assigned from time to time.

Minimum Qualifications

#Education: High School Diploma or equivalent required. #Experience: One to three years Administrative Assistant/Medical Office preferred. #Licensure and/or Certification: Graduate of a Medical Assistant/Secretary program preferred. #Skills: ?#-Advanced proficiency with Microsoft Office applications and moderate keyboarding is required.

#-Knowledge of GE Centricity to access and utilize electronic medical records preferred. #-Knowledge of Athena based scheduling/billing software helpful ?#-Strong customer service skills. #-Excellent organizational skills, detail oriented with strong ability to multi-task required. #-Familiarity with medical terminology preferred.

#-Ability to read, write, and communicate in English. #-Knowledge of patient billing, account processes, third party billing and revenue cycle preferred. #-Ability to maintain confidential information required.