Senior Bank Teller

Senior Financial Services Representative (Senior FSR)

Philadelphia Avenue Community Office

2405 Philadelphia Avenue, Chambersburg, PA 17201

Build Relationships. Deliver Solutions. Make an Impact.

F&M Trust is looking for a customer-focused banking professional to join our team as a Senior Financial Services Representative at our Philadelphia Avenue Community Office in Chambersburg.

In this role, you'll be more than a banker. You'll serve as a trusted resource for customers seeking financial guidance while supporting branch operations and contributing to a welcoming, team-oriented environment. If you enjoy helping people, identifying financial solutions, and creating meaningful customer relationships, we encourage you to apply.

What You'll Do

As a Senior Financial Services Representative, you will:

• Serve as a primary point of contact for customers and provide outstanding service during every interaction.

• Process deposits, withdrawals, payments, transfers, and other banking transactions with accuracy and efficiency.

• Open, maintain, and service consumer deposit accounts.

• Assist customers with digital banking tools and self-service technology.

• Identify opportunities to discuss products and services that align with customer needs and financial goals.

• Support branch operations while maintaining compliance with bank policies and regulatory requirements.

• Resolve customer concerns professionally and efficiently.

• Share knowledge and provide guidance to less experienced team members.

• Help strengthen customer loyalty through proactive relationship-building and personalized service.

What We're Looking For

The ideal candidate is service-driven, detail-oriented, and confident engaging customers in financial conversations.

Qualifications

• High School Diploma or equivalent required.

• Previous banking, retail sales, customer service, or cash-handling experience preferred.

• Strong verbal and written communication skills.

• Ability to build trust and develop long-term customer relationships.

• Experience balancing multiple priorities in a fast-paced environment.

• Strong attention to detail and commitment to accuracy.

• Positive attitude and team-first mindset.

• Ability to recognize customer needs and recommend appropriate solutions.

Why Join F&M Trust?

At F&M Trust, we believe our employees are central to our success. We are committed to providing opportunities for professional growth, career development, and long-term success.

Our Benefits Include

• Medical, Dental, and Vision Insurance

• Competitive Paid Time Off

• 11 Paid Bank Holidays

• 401(k) with Company Match up to 6%

• Company-Paid Life Insurance

• Short-Term and Long-Term Disability Coverage

• Employee Assistance Program

• Wellness Programs

• Tuition Reimbursement

• Professional Development and Training Opportunities

Keywords Candidates May Use to Find This Role

Personal Banker • Universal Banker • Relationship Banker • Senior Teller • Lead Teller • Retail Banker • Banking Specialist • Financial Services Representative • Customer Service Representative • Branch Banker • Community Banker • Deposit Account Specialist

F&M Trust is an Equal Opportunity Employer, including Disability and Veteran status.