Assistant General Manager

POSITION SUMMARY

The Assistant General Manager is responsible for supporting the General Manager in all responsibilities of managing the total facility to include BOH, FOH, HOH, Facilities and Profit/Loss.

ESSENTIAL FUNCTIONS

Understand and promote the vision of the GM Promote company culture with employees and guests Improve all aspects of the restaurant through problem solving, progressive industry ideas and staff participation Be a guest ambassador. Ensure management coverage on the floor at all times Maintain all health and sanitation standards of the company and the industry Maintain all service standards of the company and the facility Maintain professional restaurant image including overall cleanliness as well as proper uniform and appearance standards Train, support and mentor all FOH hourly staff members to accomplish their goals and provide exceptional guest service.

Provide ongoing feedback, establishing performance expectations. Participate in hiring, supervision, discipline, documentation and termination of employees Communicate clearly and effectively in a positive manner Leadership – lead by example and recognizes that he/she serves as a role model for entire staff Understanding of financial responsibility – Labor/Food Cost/COGs, etc.

P&L Statement understating and reconciliation System Focused – Creation, Implementation and Follow Through MBWA – Manages by Walking Around Drives the train – available at all times on the floor for our guests and staff. Touch every plate, touch every person. Exhibit patience and understanding Thorough knowledge of all products (menu, wine, spirits, daily specials, promotions, etc) Maintain company focus and vision Sets and maintains all restaurant standards – You are the Standard Maintain regular communication with corporate office and other members of management.

Actively prepare for and participate in meetings with managers, restaurant staff, ownership, and corporate staff Set and follow up manager goals and areas of ownership Lead by example recognizing that he/she serves as a role model for entire staff Other duties as assigned REQUIREMENTS: High school diploma. Some college and/or college degree preferred.

Minimum of 5 years industry experience with at least 1 year supervisory/management experience. Able to project the balance of authority and respect in order to get things done while promoting the company culture. Ability to read and write in English with excellent verbal, interpersonal and communication skills Serv. Safe certification required (can be received in-house) Strong organizational, multi-tasking, time management, follow-up and analytical skills with solid attention to detail and accuracy Proficiency in Microsoft Office programs, especially Excel Ability to learn industry specific accounting software (such as Compeat, Micros, Res Source, etc.)

Internet skills including use of e-mails (Microsoft Outlook) and information gathering Ability to work in a team-oriented, fast-paced environment with a customer service orientation Strong managerial skills and able to successfully prioritize and manage multiple responsibilities Must be able to get along with co-workers and manage subordinates as a team Be flexible and eager to learn new things while thinking analytically and creativity Must maintain a strong professional presence and present a well-groomed appearance Ability to manage confidential business, customer and employee information with tact and discretion Outstanding interpersonal communication skills, both written and verbal Ability to create momentum and foster organizational change Must be able to respond calmly and make rational decisions when handling business related issues in a fast paced environment Work is performed in a restaurant with varied temperatures.

Must be able to sit or stand for extended periods of time, bend, stoop, reach, crouch, kneel, lift, push and pull. May occasionally lift, push, pull or move items weighing up to 30 pounds. Manual dexterity is essential. Must possess finger dexterity to use restaurant and office equipment adeptly Must be able to dependably work a minimum of 50 hours per week; able to work a varied and flexible schedule as necessary to manage and operate the restaurant effectively Maintain presence in the community through professional societies and/or board involvement Must adhere to the established appearance, hygiene, and dress code guidelines Ability to adhere to and comply with all rules and regulations of the company General Comments: This description is intended to describe the essential job functions and their requirements.

It is not an exhaustive list of all duties, responsibilities, and/or requirements of the position. Other functions may be assigned and management retains the right to add to or revise this job description at any time, with or without prior notice. Employment is at-will and this job description does not imply an employment contract.