Business Operations Associate

Playtolabs is an e-learning platform that provides hands-on learning experiences in STEM (Science, Technology, Engineering and Mathematics) for students aged 7 years and above. The platform offers practical courses and projects designed to help students develop technical knowledge, creativity, and problem-solving skills.

1. Manage day-to-day business operations and ensure smooth execution of processes.
2. Handle customer queries with timely follow-ups.
3. Understand customer requirements and provide appropriate solutions.
4. Maintain strong customer relationships and support customer retention.
5. Coordinate with internal teams to resolve operational and customer issues.
6. Ensure timely resolution, effective communication, and a positive customer experience. Graduate in any Discipline. Competitive salary and performance-based incentives. 1+ Years of experience. Training and mentorship from an experienced sales team. Willing to work for international market