Food Server

Position: Food Server

Department: Food and Beverage

Reports to: General Manager/Food and Beverage Director

Summary: A customer-focused role in a hotel restaurant requiring excellent interpersonal skills, physical stamina, and adherence to safety standards. The position demands professionalism, flexibility in scheduling, and the ability to enhance guest experiences through attentive service and upselling.

We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities, please apply now.

Benefits

• Insurance

• Paid time off

• 401K

• DailyPay: Access your pay when you need it!

• An added plus; If you like to travel, you will receive special team member hotel rates.

Primary Responsibilities:

• Customer Interaction: Greet guests warmly, use names when possible, explain specials, and suggest menu items (cocktails, appetizers, desserts).

• Operational Duties: Set up sanitized tables, process orders via POS systems, serve food promptly, and complete end-of-shift side tasks (restocking, cleaning).

-Compliance & Safety: Adhere to PCI standards for payment processing, health/sanitation protocols, and hotel policies.

• Knowledge: Master menu details, daily specials, hotel promotions, room rates, and local events to assist guests effectively.

Job Specifications

Education

High school diploma or equivalent; prior hospitality experience preferred.

• Training provided, but familiarity with POS systems and food service is a plus.

Essential Skills:

• Strong communication and math skills (handling bills).

• Sales aptitude for upselling and suggestive selling.

• Etiquette knowledge and teamwork for seamless service.

Physical & Environmental Requirements:

• Stand/walk for extended periods; lift 20-35 lbs (trays, supplies).

• Indoor setting with hazards like slips, burns, or cuts.

• Hazards: Mitigated through adherence to safety protocols and situational awareness.

Work Environment

• Indoor/outdoor settings with exposure to cleaning chemicals.

• Fast-paced, guest-focused atmosphere requiring attention to detail.

Note: This description outlines core responsibilities but is not exhaustive. Duties may evolve to meet business needs.

Note: The hotel operates 24/7; flexibility in scheduling is required. Compliance with NHG Handbook policies is mandatory.

Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks and drug screening.