Operation Coordinator

Coordinate with the Sales team to support daily sales operations. Prepare and manage quotations, proposals, tenders and sales documentation. Follow up with customers regarding quotations, purchase orders and sales enquiries. Coordinate with Pre-Sales, Service, Procurement and Finance teams for order processing and execution.

Maintain accurate customer records, sales reports and CRM updates. Assist in processing customer orders from enquiry to delivery. Coordinate product demonstrations, meetings and customer appointments. Track order status and provide regular updates to customers and internal stakeholders. Prepare weekly and monthly sales reports and MIS reports.

Ensure timely submission of documents required for customer registrations and vendor onboarding. Support the Sales team in achieving business targets through effective coordination. Deliver excellent customer service by responding promptly to customer enquiries.