Technical Support Team Leader

Join Bevatel, a leading telecommunications solution provider expanding across the GCC and MENA region (KSA, UAE, Egypt). We align with Saudi Vision 2030 by delivering cutting-edge Cloud Contact Center and AI-driven CX solutions. The Role: We are looking for a results-driven Technical Team Leader to head our development efforts at our Giza, Egypt office.

You will be the crucial link between strategy and execution, ensuring high-quality delivery for our enterprise clients.

Key Responsibilities

Lead, mentor, and manage the technical development team. Drive and oversee the software development life cycle (SDLC). Perform advanced technical troubleshooting and problem resolution. Ensure timely project delivery through effective Project Management. Collaborate cross-functionally to align technical solutions with business goals.

Requirements

5+ years in a technical role, with 2+ years in a formal Team Leadership position. Proven background in Software Development processes. Exceptional Troubleshooting and strong Project Management expertise. Excellent communication and team collaboration skills. Degree in Computer Science or a related technical field. Must be able to work full-time on-site in Giza.

Experience in the Telecommunications or B2B SaaS industry is a strong plus.