FT Receptionist

Job Title: Receptionist Location: Helena Motors, Helena, MT Reports To: Office Manager Job Summary: Ford of Helena is seeking a professional and friendly Receptionist to be the first point of contact for our dealership. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

This role is essential to ensuring an exceptional customer experience both in-person and over the phone.

Key Responsibilities

Greet and welcome customers and visitors with a warm, professional demeanor. Answer, screen, and direct incoming calls promptly and courteously. Maintain the front desk area, ensuring it is tidy, organized, and presentable. Assist customers with general inquiries or direct them to the appropriate department. Schedule appointments and manage calendars for service and sales teams as needed.

Handle incoming and outgoing mail, packages, and deliveries. Perform basic administrative tasks such as filing, data entry, and photocopying. Support other departments with clerical duties as required.

Qualifications

High school diploma or equivalent required. Previous experience in a receptionist, administrative assistant, or customer service role preferred. Strong verbal and written communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multitask, prioritize, and manage time effectively. Professional appearance and demeanor.

Physical Requirements: Ability to sit for extended periods. Occasional lifting of office supplies (up to 20 lbs). Frequent use of standard office equipment, such as computers, phones, and photocopiers. Work Schedule: Full-time positions available. Standard dealership hours are Monday to Friday, 8:00 AM to 7:00 PM, Saturday 9:00 AM to 7:00 PM Specific shifts will be assigned based on availability and dealership needs.