Case Manager

Position: Case Manager- Behavioral Health Job Type: Full-Time Reports to: Program Manager Location: Macomb Job Summary: Under the direction of program leadership, the case manager provides comprehensive case management services for adults with serious mental illness or families with children who have serious emotional and behavioral issues to improve their quality of life and maintain the highest possible ability to function within the community.

This role involves assessing client needs, developing individualized service plans, linking clients to appropriate resources, monitoring progress, and advocating on behalf of clients to ensure access to quality care and services. Primary Duties and Responsibilities Completes assessments, treatment planning to coordinate and monitor services as well as crisis prevention.

Serves as a liaison for resources and other social service agencies. Collaborates with collateral professionals, referral sources, and providers of ancillary services on behalf of consumers. Meet or exceed case load and productivity benchmarks. Follows professional and ethical practices when working with patients, patient records patients’ families, and community personnel.

Provide crisis intervention and support as needed. Advocate for client rights and promote empowerment and recovery-oriented practices. Maintains confidentiality of patient/family information. Works effectively with all patients and families to promote a milieu of trust while providing excellent mental health treatment.

Participates in required trainings. Attend all scheduled team meetings. Completes all other assignments or duties as designated.

Qualifications

Bachelor’s degree in Social Work, Psychology or related field. Minimum of one year experience in working in a mental health environment with adults. Minimum three years’ experience providing mental health services to families and children or State licensure in Social Work and a minimum of two years’ experience providing mental health services to families and children.

Clinical experience, knowledge of crisis intervention, community resource and solution focused systems approaches. Demonstrate competency in computer skills. Ability to work in a team. Ability to comply with all applicable licensing rules, accreditation standards, code of ethics, insurance reimbursement rules, and Judson Center’s policies and procedures.

Skills Required Strong communication and interpersonal skills. Ability to handle sensitive and confidential information. Strong understanding of behavioral health diagnoses and treatment modalities. Familiarity with community resources, entitlement programs, and healthcare systems. Bilingual abilities may be a plus, depending on the community served.

Strong organizational and time-management skills. Ability to work independently and as part of a healthcare team. Ability to provide culturally competent services that shows sensitivity to the service population’s cultural and socioeconomic characteristics. Working Conditions Clinical office environment; Non-Traditional hours may vary.

May involve travel to different client homes, hospitals, or community locations. Working with consumers with a variety of behaviors, including aggression. This description is intended to describe the type and level of work being performed by a person assigned to this job. It is not an exhaustive list of all duties and responsibilities of a person so classified.

The employee is expected to adhere to all company policies and perform other duties as assigned for the good of the consumers, the program, the department and the agency. Judson Center is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, ethnicity, color, religion, national origin, age, gender, disability, marital status, height, weight, veteran status, sexual orientation, pregnancy, childbirth, hair texture or style, or other classifications established by law.

” We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.