Cluster Manager

Role: Cluster Manager Area: Hexham, Birtley, Spennymoor, Newton Aycliffe, Consett & Whickham Salary: £35,000 + Bonus VPZ are the UKs number 1 vape retailer. We currently have 200 stores across the UK with more store openings on the way. We are known for setting and driving the standards within the vape industry and providing excellent product and sales training.

Reporting to the Regional Manager, you will oversee a group of stores within your region, working closely with Store Managers to drive performance, ensure consistent operational standards, and support the delivery of exceptional customer service. You will play a key role in coaching Store Managers, implementing sales and service training, and supporting teams to meet and exceed commercial targets , all while ensuring alignment with company strategy and brand values.

Main Responsibilities: Managing 15-20 employees across 6 stores in the cluster (Hexham, Birtley, Spennymoor, Newton Aycliffe, Consett, Whickham) Maximising store potential and revenue Working alongside colleagues trading on the shop floor The ideal candidate will: Have a proven track record as a Manager in a fast paced retail environment Multisite experience is beneficial Be customer service and sales focussed Drivers licence is required Benefits: £35,000 per annum Quarterly Bonus potential Company pension scheme Up to 50% Staff discount Please ensure you apply with an up-to-date CV.

Applicants must be 18 years old or above, any subsequent job offer is subject to pre employment screening checks.