Lead Technology Specialist

Lead Technology Specialist Location: Administration Center � Technology Services Deployment Status: 12-Month Operation (260-Day Contract, July�June) | Support Staff Leadership | Non-Exempt (FLSA) Work Schedule: Full-Time Hourly | 8 Hours Per Day The Opportunity: Leading the Frontlines of Digital Equity In Ferguson-Florissant, our "New Chapter" relies on robust, responsive, and reliable technology in every classroom.

We are seeking a skilled, solutions-oriented Lead Technology Specialist to support our expansive digital ecosystem. In this role, you will do more than perform routine updates; you will serve as the premier escalation point for complex technical hurdles and act as the hands-on project lead for school-wide hardware and software deployments.

If you are a seasoned technician with a talent for troubleshooting, a heart for collaboration, and a desire to support the education of 10,000 local scholars, your next chapter starts here. Salary & Compensation Hourly Salary Range: $18.70 to $21.16 per hour. Starting placement is based on the Board of Education support staff salary schedule, factoring in your direct education, field experience, and technical certifications.

Role Summary

The Lead Technology Specialist provides comprehensive diagnostic, installation, and maintenance support for all district-owned hardware and software used by students and staff. Reporting directly to the Director of Technology Services, this role serves as the primary escalation tier for complex tech tickets, leads school-level implementation projects, and mentors team members to ensure outstanding technical support district-wide.

Why You'll Succeed (Qualifications) Educationally Prepared: Associate's degree, technical school diploma, or equivalent verified experience in computing, networking, and technical support. At least 60 college credit hours preferred. Troubleshooting Veteran: Minimum of two (2) years of professional experience installing, troubleshooting, and maintaining enterprise computers, operating systems, and peripheral hardware.

Advanced Problem Solver: Proven capability to diagnose and resolve escalated software conflicts, device connectivity bugs, and local network issues. Leadership Drive: Ability to confidently act as a project team lead, guiding hardware refreshes and software rollouts as directed. Mobile & Reliable: Must possess a valid Driver's License and have access to reliable personal transportation to travel between school sites.

Your Impact (Key Duties) Escalated Technical Support: Respond swiftly to and resolve complex, escalated technical support issues submitted by students, teachers, and staff. Hardware & Software Lifecycle: Install, configure, test, and maintain district computers, interactive displays, tablets, printers, and learning software.

Project Team Leadership: Serve as the on-site project lead for major technology deployments, managing timelines and coordinating deployment workflows. Systems Diagnostics: Identify and resolve hardware failures, operating system crashes, and network connection drops across multiple platforms. Knowledge Sharing: Mentor campus-level tech support staff and assist in documenting troubleshooting guides to improve overall team efficiency.

Your Leadership Partners Primary Support: Director of Technology Services Collaborative Team: Technology Support Manager, Network Engineers, and School Building Leaders The Logistics of Your Success Classification: Technical Support Staff | 12-Month Contract . Physical Readiness: Comfort lifting, moving, and unboxing technology equipment (monitors, desktop towers, printers), working under desks, and routing cables safely.

Benefits

Fully eligible for the district's premium full-time rewards package. The Full Job Description View the complete position details and technical requirements here: Lead Tech Specialist The FFSD Advantage: Total Rewards & Support We don't just hire technicians; we invest in the tech leaders who power our learning spaces.

Stable Year-Round Career: Enjoy a secure, 260-day calendar with consistent hours and a predictable schedule. Comprehensive Care: Access to group medical, vision, dental, and life insurance, plus annual sick and personal days. On-Site Health & Wellness: Enjoy priority access to our dedicated staff health clinics and the Employee Assistance Program (EAP).

Future Security: Peace of mind with secure enrollment in the Missouri Public School Retirement System (PEERS). About Our District The Ferguson-Florissant School District is a community-focused, fully accredited district serving nearly 10,000 students from preschool through 12th grade across suburban St. Louis, MO. From our innovative STEAM academies to our nationally recognized early education programs, we are deeply committed to equity, inclusion, and creating a modern educational environment where every student can thrive.

Join us and help build the foundation for our district's "New Chapter". Hiring Timeline Application Window: 11.11.26 Ready to lead on-the-ground technical solutions and support classroom innovation? Apply online to join our Technology Services team today!