Client Systems Specialist

Title: Client Systems Specialist Location: Princeton, NJ

• On-Site Type: Contract (3 months) Rate: $28 per hour REQUIRED EDUCATION: High School Position Title: Client Systems Specialist (Tier 2 Support) Responsibilities Provides software and hardware troubleshooting and support to a variety of customers on campus. Provides 2nd tier contact and problem resolution, and restores full device functionality for users with software, application and/or hardware problems. Support is provided from two venues: in-office visits to departments and remote support. Support is provided to endpoints running Window, Mac OS or a device OS (tablets or smartphones). Repackage application installers for Windows devices Windows 10 installation, maintenance, and troubleshooting Assist with email/calendaring setups/troubleshooting New machine setups Qualifications Strong Mac OS (Apple Genius background is a plus) Windows OS support Ability to configure iOS and Android mobile devices Excellent customer service skills Good Knowledge of M365 tools (Exchange email, O365 suite) Nice to haves: Service. Now experience Bomgar experience