Parts Sales Rep - St. Charles

Job Details: Job Location: SNP St Charles

• St Charles, MO, Position Type: Full Time, Education Level: High School, Salary Range: $21.00 - $26.00Hourly, Travel Percentage: Negligible, Job Shift: Day, Job Category: Retail, Key Responsibilities Provide exceptional customer service to service department personnel, walk-in customers, and phone customers. Assist customers in identifying and purchasing the correct parts and accessories. Recommend additional related products and accessories to enhance customer satisfaction and increase sales. Process customer orders accurately and efficiently. Communicate order status, availability, pick-up schedules, and delivery information in a timely manner. Locate and obtain parts and merchandise, including in-stock, out-of-stock, and special-order items. Assist with receiving shipments and verifying incoming inventory. Maintain inventory accuracy through cycle counts and inventory audits. Investigate and report inventory discrepancies to management for resolution. Support the organization and cleanliness of the parts warehouse, showroom, and customer areas. Assist in creating and maintaining attractive merchandise displays and a professional showroom appearance. Follow dealership policies and safety procedures. Routinely lift and move parts and materials weighing up to 50 pounds.

Qualifications

Required High School Diploma or equivalent. Strong customer service and communication skills. Ability to establish rapport and maintain a professional image with customers and coworkers. Basic understanding of sales and customer service processes. Strong organizational and multitasking abilities. Ability to work independently while managing multiple priorities.

Proficiency with Microsoft Office and internet-based applications. Ability to lift up to 50 pounds on a regular basis. Preferred Previous experience in retail sales, customer service, automotive, agricultural, construction equipment, or parts sales. Familiarity with John Deere equipment, agricultural machinery, or outdoor power equipment.

Experience with inventory management systems and point-of-sale software.