Senior Site Reliability Engineer

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers.

Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group. Senior Site Reliability Engineer (Team Lead) Remote | £66,000 + Bonus + Benefits Build Reliability at Scale. Lead Engineers. Drive Modern Cloud Architecture.

Want to shape the reliability, performance and scalability of platforms that support one of the UK's largest parcel delivery networks? At Evri, Site Reliability Engineering plays a critical role in how we build, deploy and operate technology. We're looking for a Senior Site Reliability Engineer (Team Lead) to lead and develop a team of six engineers while remaining hands-on across AWS, platform engineering, reliability, automation and cloud-native architecture.

This is a highly influential role requiring both strong leadership and deep technical expertise. We're looking for someone who can drive architectural decisions, champion modern cloud practices, lead complex technical initiatives and help shape the future of reliability engineering across the organisation. You'll work closely with engineering teams to deliver resilient, scalable and observable platforms that support business-critical services used by millions of customers every year.

What You'll Be Doing Lead, mentor and develop a team of Site Reliability Engineers Provide technical leadership across cloud, platform and operational engineering initiatives Define and drive engineering standards, reliability practices and operational excellence Lead technical design and architecture discussions to ensure solutions are secure, scalable and maintainable Improve platform reliability, resiliency, scalability and operational efficiency Drive platform modernisation initiatives including container adoption, automation and observability improvements Build and maintain monitoring, logging, alerting and observability solutions that provide meaningful operational insight Define, measure and improve SLIs, SLOs and key service performance metrics Drive automation initiatives that reduce manual effort and improve software delivery Support engineering teams in solving complex availability, performance and scalability challenges Act as a technical escalation point during major production incidents, leading recovery efforts and driving post-incident improvements Champion security, resilience and engineering best practices across cloud platforms and services Manage and evolve shared tooling including CI/CD platforms and automation frameworks Identify technical debt, challenge existing approaches and drive continuous improvement initiatives Deliver cost optimisation, platform stability and operational efficiency improvements across the estate What You'll Bring Essential Experience Experience leading, mentoring or managing engineers within an SRE, DevOps, Platform Engineering or Cloud Engineering environment Deep AWS architecture experience designing, building and operating cloud-native platforms at scale Strong hands-on experience developing and managing cloud infrastructure using AWS CDK and TypeScript Strong knowledge of AWS networking and security including VPC design, routing, Security Groups, NACLs, IAM and highly available architectures Experience designing and supporting modern container platforms including Amazon ECS/Fargate and/or Kubernetes (EKS) Proven experience owning and leading major production incidents, driving root cause analysis and implementing long-term resiliency improvements Experience implementing and operating observability platforms including monitoring, logging, tracing and alerting solutions Strong Infrastructure as Code experience using tools such as Cloud.

Formation, AWS CDK and Ansible Experience building, supporting and optimising CI/CD pipelines using Jenkins, GitLab, Concourse CI or similar technologies Strong Linux and/or Windows administration experience Scripting and automation experience using Python, Bash, Go or similar languages Excellent troubleshooting and problem-solving skills within complex production environments Strong stakeholder management and communication skills with the ability to influence technical and non-technical audiences Demonstrable experience guiding architectural decisions, identifying technical debt and driving platform modernisation initiatives Desirable Experience Experience operating distributed systems at enterprise scale Experience with service mesh, platform engineering or internal developer platforms Experience working within high-availability, customer-facing environments Fin.

Ops and cloud cost optimisation experience Why Evri? At Evri, reliability matters. You'll join a business where engineering is central to our success and where technology powers millions of parcel deliveries every year. This role offers the opportunity to influence engineering strategy, define reliability standards, lead talented engineers and shape the future of our cloud platforms.

We're looking for someone who doesn't just keep systems running, but actively improves them. Someone who can challenge, innovate and lead from the front. In return, you'll have the opportunity to make a genuine impact across a large-scale cloud-first environment while continuing to grow your technical and leadership capability.

Let's Deliver It Together We are Evri. Where everyone is welcome. Where great engineering thrives. Where reliability is built by design. Evri Group for everyone We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re also on a mission to be the UK’s most accessible delivery business.

We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it. Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.

At Evri Group, everyone is welcome.