Patient Access Specialist- Hospital

Patient Access Specialist (PAS) Schedule: Monday–Friday, 7:30 AM–4:00 PM Education Requirements High School Diploma or equivalent required Experience Requirements Minimum 6 months of experience in a medical office setting with high-volume direct patient contact OR 1 year of experience in a high-volume direct public contact roleto provide exceptional patient support and administrative coordination in a fast-paced oncology clinic environment.

The PAS is responsible for gathering and recording patient information, confirming insurance coverage, verifying authorizations, scheduling appointments, and serving as a liaison between patients, providers, and insurance companies.

Key Responsibilities

Gather and accurately record required patient information Verify insurance coverage and determine patient financial responsibilities Confirm required authorizations and referral requirements Schedule physician office visits, cancer treatment appointments, and ancillary services Coordinate complex and high-volume patient appointments and procedures Serve as a resource for physicians, nursing staff, patients, referring offices, and insurance companies Answer approximately 20% of incoming clinic calls to schedule, transfer, or triage patients appropriately Explain detailed procedures and address patient questions within scope Coordinate appointments with medicine and surgery clinics Manage reschedules and waitlists as needed Prepare and distribute new patient packets via mail, fax, or email Direct patients to appropriate healthcare providers for additional care needs Accurately enter patient information into the electronic medical record (EMR) Skills & Qualifications Strong customer service and communication skills Ability to multitask in a high-volume healthcare environment Experience with scheduling and patient coordination preferred Strong attention to detail and data accuracy Comfortable handling sensitive patient information confidentially Proficiency with EMR systems and standard office software preferred #Patient.

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