Service Technician

Position: Service Technician Location: Office-based with travel (20–30%) Department: Technical Service ‍Reports To: Technical Service Manager Employment Type: Full-time | Hourly | Non-Exempt Are You Ready to Get Hands-On with Cutting-Edge Industrial Technology? We're looking for a Service Technician who’s passionate about problem-solving, enjoys working with their hands, and thrives in a high-tech, customer-focused environment.

If you're a tech-savvy professional with a knack for diagnostics and a desire to travel, this is the opportunity for you! As part of our Technical Service Team, you'll be the go-to expert for equipment repair, installations, and support. Your work will directly impact customer success and product performance across a variety of industries.

What You’ll Be Doing:  Repairing, modifying, testing, and installing complex industrial equipment  Handling customer service requests and technical support inquiries  Logging and managing service calls, orders, and customer data  Keeping detailed records in our ERP and service databases  Preparing reports and documentation with precision and timeliness  Coordinating travel and visiting customer sites across the U.

S. and abroad  Collaborating with teams to solve real-world technical challenges  Taking on additional technical and service-related tasks as needed What You Bring to the Table (aka Minimum Requirements):  Associate’s degree in Electrical or Mechanical Technology — or equivalent hands-on experience  2+ years in an industrial/technical environment  Working knowledge of PLCs, electronics, and printed circuit board diagnostics  Strong computer skills, including databases, Microsoft Office, and ERP software  A passion for learning new tools, systems, and technologies  Great communication skills — written, verbal, and in front of a group  Valid driver’s license and the ability to travel internationally (passport-ready) Bonus Points If You Can:  Troubleshoot advanced control systems  Analyze technical data and present it in charts or reports  Work independently and think critically to solve complex problems What It’s Like Working Here:  Office-based environment with occasional visits to the manufacturing floor  Quiet, professional setting with a collaborative team culture  20–30% travel to support our amazing customers — both domestic and international  Light physical activity may be required (some lifting, bending, stair-climbing) Why Join Us?

 Competitive hourly pay  Opportunities for growth and advancement  Be part of a company that values innovation, reliability, and people  Work with state-of-the-art equipment and a supportive technical team ️ If you’re ready to put your technical skills to work in a rewarding and dynamic role — apply now and let’s build something great together!