Patient Account Representative

OK-SSM Health Medical Group Shawnee Medical Park 3208Full-timePosted Oct 14, 2026

Job description

It's more than a career, it's a calling. OK-SSM Health Medical Group Shawnee Medical Park 3208 Worker Type: Regular Job Summary: Responsible for processing patient accounts. Duties may include one or more of the following: processing insurance payments, following up on denied claims, and resolving credit balances. Typically works in no more than two functional areas.

Job Responsibilities

PRIMARY RESPONSIBILITIES Processes the insurance component of a patient's obligation using the third party claims processing and payment rules. Bills claims appropriately. Follows up on denied claims by performing appeals and denial recovery procedures. Works denied claim lines and no response claims to resolve outstanding accounts.

Analyzes credit balances on patient accounts and resolves. Responds to refund request letters from insurance carriers. Performs other duties as assigned.

EDUCATION

High School diploma/GED or 10 years of work experience EXPERIENCE No experience required PHYSICAL REQUIREMENTS Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. Frequent keyboard use/data entry. Occasional bending, stooping, kneeling, squatting, twisting and gripping. Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS None Work Shift: Day Shift (United States of America) Job Type: Employee Department: 7151030024 SPS ENT KICKAPOO Scheduled Weekly Hours: 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

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Description copied from SSM Health's careers page. Read the full posting before you apply.

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