Logistics Lead

About Our Company We. Box is the leading intelligent marketplace delivering personalized group orders. We. Box is driven by three core principles: customer obsession over competitor focus, a commitment to operational excellence, and a passion for growth. Our Mission and Vision We. Box strives to deliver personalized group orders, ensuring that every group member enjoys the happiness of delivery.

By 2032, we will achieve $1 billion in revenue by leveraging technology to become a leading provider of intelligent and sustainable solutions for group orders.

Job Summary

We are seeking an experienced and execution-driven Logistics Lead to take full ownership of our logistics operations, including self-operated warehouses and an in-house delivery fleet. This role will be responsible for building and optimizing warehouse processes, managing last-mile delivery performance, and leading logistics teams to ensure operational excellence, on-time fulfillment, and cost efficiency as we scale across markets.

Core Responsibilities Build and manage end-to-end logistics operations, including warehousing, dispatching, delivery, and reverse logistics Oversee self-operated warehouses: layout planning, inventory control, inbound/outbound accuracy, and process optimization Lead and develop the in-house driver team: hiring, onboarding, training, scheduling, and performance management Design and continuously optimize delivery routes to improve on-time rate and reduce mileage costs Establish and enforce logistics SOPs, safety standards, and compliance policies Monitor daily execution, troubleshoot operational issues, and coordinate real-time solutions Collaborate cross-functionally with Tech, Sales, Customer Success, and Marketplace teams to align logistics with business needs Track KPIs and drive improvements across delivery efficiency, warehouse accuracy, customer satisfaction, and unit economics Requirements Bachelor’s degree in Logistics, Supply Chain, Business, or a related field 3+ years of hands-on logistics experience, including managing warehouse operations and driver teams Strong operational leadership with experience managing frontline teams in fast-paced environments Data-driven with strong problem-solving and analytical skills High sense of ownership, adaptability, and ability to execute under pressure Preferred Experience in food delivery, express, or last-mile logistics Multi-city logistics or fleet operation experience Prior experience in startups or building logistics systems from the ground up Equal Opportunity Employer We.

Box is an equal-opportunity employer committed to hiring based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Note: The base salary for this position will be determined based on the candidate's level of experience and qualifications. This job description offers a general overview and may not encompass all responsibilities, tasks, or skills required. Additional duties may be assigned to meet the company's evolving needs. If you meet the requirements and are interested in this position, please submit your application.