Administrative Assistant - Foster Care

Job Description: Administrative Assistant | Supporting Those Who Serve Others Wellspring Lutheran Services – Kentwood | Full-Time | $16.25 Hourly You may not be the person providing direct services to children and families, but you understand that meaningful work requires a strong foundation. You know that when schedules are organized, information is accurate, phones are answered, resources are available, and staff have the support they need, programs can focus on what matters most—serving children, strengthening families, and changing lives.

By staying organized, solving problems, and helping others navigate daily responsibilities, you help create the foundation that allows meaningful work to happen. You understand that behind every successful team is someone helping keep everything running smoothly. At Wellspring Lutheran Services, we're looking for an Administrative Assistant who understands that great support work creates opportunities for great outcomes.

As an Administrative Assistant, you'll serve as a vital member of our Child & Family Services team, helping staff, families, and community partners navigate the day-to-day details that support important programs and services. You'll often be the first person someone speaks with when they contact our office and one of the key people ensuring operations run efficiently behind the scenes.

Most importantly, your work will help our teams stay focused on supporting children and families throughout the community. What Your Impact Will Look Like You'll help create a welcoming and professional environment for families, visitors, and community partners who connect with our programs. You'll support staff by managing critical administrative processes that help programs operate efficiently and effectively.

You'll help ensure important information is organized, accurate, and available when needed, contributing to quality services and positive outcomes for children and families. You'll assist with schedules, documentation, records management, communications, and office coordination that support the daily work of multiple teams and programs.

You'll become a trusted resource for coworkers, helping solve problems, answer questions, and keep things moving forward in a fast-paced environment. You'll help manage office resources, donations, supplies, and administrative systems that directly support families receiving services. Some days you'll be greeting visitors, coordinating appointments, and maintaining records.

Other days you'll be helping staff prepare for meetings, managing office operations, organizing donations for families, or ensuring important information reaches the right people at the right time. Every day, your work will help support the mission of serving children and families. The Person We're Looking For You enjoy supporting others and helping teams succeed.

You thrive in environments where organization, attention to detail, and problem-solving are valued. You are dependable, professional, and comfortable managing multiple priorities. You enjoy creating positive experiences for customers, clients, and coworkers. You understand the importance of confidentiality and professionalism.

You are organized enough to keep track of details while remaining flexible when priorities change. You want your work to contribute to something meaningful.

What You'll Bring

High school diploma or GED preferred. At least one year of general office or administrative experience. Strong communication, customer service, and organizational skills. Proficiency with Microsoft Office and web-based applications. Ability to manage confidential information and maintain accuracy in documentation. A positive, team-oriented attitude and a willingness to support others.

Why Wellspring Lutheran Services? At Wellspring Lutheran Services, every role contributes to our mission of strengthening children, families, and communities. The work of our direct service staff would not be possible without professionals who provide administrative support, maintain organization, and help ensure programs run smoothly.

As an Administrative Assistant, you'll be a valued part of that mission. Your contributions may happen behind the scenes, but their impact will be felt throughout the organization and by the families we serve. We Offer Health, dental, and vision insurance Paid time off and paid holidays 403(b) retirement plan with employer matching Employee Assistance Program (Support.

Linc) Professional development opportunities A supportive and collaborative team environment Meaningful work that contributes to stronger children and families Opportunities for growth within Wellspring Lutheran Services Schedule Full-time Primarily day shift during normal office hours Occasional flexibility to support evening activities, meetings, or program needs as required.

Primarily on-site role with limited remote work opportunities based on program needs and management discretion. Apply Today If you're looking for a role where your organizational skills, professionalism, and commitment to helping others can make a meaningful difference, we'd love to meet you. Join Wellspring Lutheran Services and help provide the support that allows children, families, and communities to thrive.

About us

For more than 130 years, Wellspring Lutheran Services has been a trusted partner for families across Michigan, providing compassionate support and critical services to help people thrive during times of challenge and change. With deep roots in communities statewide, our team is united by a shared vision of changed lives, strong families and transformed communities.

Our mission: Motivated by Christ's love, we engage people as they experience and embrace their God-given potential. Full job description available during the interview.