Experienced Spa Desk Concierge/Reservationist

Responsibilities

• Greeting Clients upon Entrance and Exit of the Spa and Seeing to Their Individual Needs
• Booking Appointments via Telephone and In-person on Book4time Scheduling System
• Keeping Retail & Spa Areas Organized and Presentable
• Confirming Appointments on a Daily Basis via Telephone & Email
• Assisting with Regularly Scheduled Inventory Count
• Maintaining Knowledge of Spa Services, Products, and Technicians
• Collecting, Assessing, and Organizing Client Database

Qualification Requirements

• Proactive, with Excellent Customer Service and Phone Etiquette
• LQA, Forbes Knowledge a plus
• Strong Organizational Skills, Ability to Multi-task
• Luxury Spa or Hotel Experience Preferred; Luxury Retail Experience Helpful
• Computer Savvy; Previous Knowledge of Book4time and Opera Software Platforms Preferred
• Must Be Able to Work Early Mornings, Nights, Weekends & Holidays
• Most Importantly, Friendly, Polished and Positive Personality
• Ability to stand for long periods of time

Benefits

Full Medical and Dental Coverage After 90 Days

10% Commission on Retail Sales

PTO and Sick Days

We Are Only Looking for Serious Experienced Applicants Who Are Interested in Long Term Employment.

If Interested, Please E-mail Your Resume Along with a Cover Letter. Competitive Hourly Compensation and Benefits Are Offered.