Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my agency in 2014 after gaining experience as a State Farm team member for another agent, which gave me a strong foundation for building an office centered on relationships and trust. Our team includes three members, and we take pride in creating a welcoming, energetic environment where customers are treated like family and doing the right thing always comes first.

I attended Saint Kate’s, am married with two daughters, and live in the community I serve — which makes our work here especially meaningful. We stay actively involved in the community through local schools, quarterly outreach efforts, the Centennial Area Chamber of Commerce, and St. Jude fundraising initiatives. Our team enjoys a flexible schedule, free snacks and drinks, monthly team lunches, team-building events, a Simple IRA, and health benefits.

We’re looking for authentic, reliable team members who operate with integrity, enjoy building strong relationships, and want to be part of a close-knit office that genuinely cares about the people it serves. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success.

You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.