Supervisor (m/f/x)

For our new store in Porto, opening in October 2026, we are looking for a Supervisor (m/f/x).

Your Responsibilities

Supervise the team to achieve highest possible levels of customer service and performance Ensure that the team is dealing with all customer queries in a timely and efficient manner Ensure that customer service standards are adhered to and business opportunities are maximised. Awareness and supervision of the store presentation, including cleanliness, visual display and merchandising Responsibility for holding keys to the store, opening and closing the store, completing relevant checklists and cash handling Supervise the team to ensure adherence within the store of all company policies and procedures Maintain open communication within the store and across to other departments Your Profile Retail or service industry experience Excellent communication skills Ability to work within a team Proven selling skills Confidence Understanding of our customer base and their expectations Fluent in Portuguese, English is advantageous