Case Manager- Behavioral Health

Join Evara Health—Driven by Purpose, Powered by People. At Evara Health, we believe healthcare is about more than treating patients—it’s about transforming lives and strengthening the communities we serve. As a nonprofit community health center with 17 locations and mobile health units across Pinellas County, we provide high-quality, accessible care while creating meaningful opportunities for our employees to make a difference every day.

Recognized as a USA TODAY Top Workplace, Evara Health is proud to foster a mission-driven culture where people are valued, collaboration matters, and employees can grow while doing work that has a real impact. If you’re looking for more than just a job—and want to be part of a team committed to improving lives and serving our community—we invite you to explore a career with Evara Health.

Build a career that goes beyond a job—it changes lives. About This Role: The Case Manager- Behavioral Health provides assessment, care coordination, and ongoing support to patients with behavioral health needs, and their families. This role addresses social determinants of health, supports patient-centered goal setting, and promotes engagement in therapy, continuity of care, and overall patient satisfaction.

Working closely with providers and therapists, the Case Manager coordinates care plans and helps patients achieve their goals while supporting Evara Health’s mission and commitment to quality, patient-centered care.

What You'll Do

Patient Assessment & Case Management Manage an assigned patient caseload, screen for common mental health and substance use disorders, and assess social determinants of health to develop patient-centered care plans. Provide culturally competent, strength-based, recovery-oriented case management through ongoing outreach, education, and support for patients and their families.

Care Coordination & Treatment Follow-Up Coordinate internal and external referrals for behavioral health services, substance use treatment, housing assistance, vocational rehabilitation, and other community resources. Reinforce clinical recommendations, medication adherence, lab completion, nutrition guidance, and referral follow-through while collaborating with primary care providers and behavioral health professionals.

Patient Monitoring & Crisis Intervention Conduct in-person and virtual patient check-ins to monitor progress, identify changes in health status, and support treatment goals, including regular contact with patients on active safety plans. Use appropriate crisis intervention skills, help prevent crises when possible, ensure patient safety, and promptly report risks or concerns to the supervisor.

Documentation, Reporting & Outcomes Maintain timely, accurate EHR documentation, case notes, care plans, assessments, and outcome measures in accordance with Evara Health standards. Track caseload activity, patient follow-up, clinical outcomes, and service linkages; complete quarterly patient summaries and submit required data and reports on time.

Team Collaboration & Compliance Participate in regular caseload consultations and meetings with the program manager to review patient needs, treatment progress, and job performance. Collaborate with patients, families, providers, and community partners while complying with Evara Health, HIPAA, state, federal, and accreditation requirements.

Why You’ll Love Working Here: Meaningful Impact: From children to adults, our teams help meet the healthcare needs of communities across Pinellas County, impacting more than 75,000 lives each year. No matter your role, your work contributes to expanding access to care and improving the health of the communities that need us most.

Career Growth: Whether you’re building your career from an entry-level role through our Pathways training programs or preparing to grow into leadership through the Healthcare Management Academy, we offer development programs designed to support your career journey and help you grow at Evara Health. Culture: Join a USA TODAY Top Workplace where people are at the heart of what we do.

From theme days and team celebrations to organization-wide events, recognition and opportunities to share your voice, we work hard to create a culture where you can have fun, feel connected, and know your contributions as a healthcare professional are valued. Required Education & Experience: Bachelor’s degree from an accredited four-year college or university with a degree in social work, psychology, or human services related field Licenses, Certification, or Registration: Certified Case Manager preferred but not required Culture & Benefits: At Evara Health, our mission-driven work starts with our people.

We know that delivering exceptional care to our communities is only possible when our employees feel valued, supported, and connected to the work they do. That commitment comes to life through an employee experience designed to build connection, recognize contributions, and make Evara Health a great place to work—from employee picnics and appreciation events to monthly theme days, celebrations, and opportunities to come together as a team.

We build on that culture with competitive compensation and benefits that recognize the important work our employees do while supporting their personal well-being, professional growth, and long-term success. Generous Paid Time Off: Enjoy 15 days of paid time off each year, with the option to cash out eligible unused PTO.

Paid Holidays & Birthday : Enjoy 10 paid holidays each year, plus an additional paid day off to celebrate your birthday. Comprehensive Health Benefits : Access medical, dental, and vision coverage designed to support you and your family, plus free healthcare services at Evara Health for eligible employees and dependents.

Additional benefits and wellness resources are also available to support your overall health and well-being. Retirement Planning: Build toward your future with employer contributions of up to 4% of your salary, along with guidance and resources to help you plan for retirement. Professional Development & Education : Eligible employees can receive up to $1,500 per year toward continued education and professional development expenses, including tuition, licensure, certifications, conferences, and other approved learning opportunities.

Quarterly Incentive Opportunities : Share in our collective success through quarterly incentive programs that recognize eligible employees for helping Evara Health achieve key organizational, team, and performance goals. Career Growth & Advancement : Grow your career at an organization committed to developing its people, with opportunities to build new skills, take on greater responsibility, and advance into leadership or other roles across Evara Health At Evara Health, we are Driven by Purpose.

Powered by People. Every role contributes to our mission of improving the health of our communities, and every employee plays a part in making that mission possible. If you’re looking for a career where your work matters, your growth is supported, and your contributions make a meaningful difference, we invite you to join Evara Health.

Join Evara Health—Driven by Purpose. Powered by People. This position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information about the background screening process, visit https://info.flclearinghouse.com .