Parts Counter Associate

Parts Counter Associate – Mc. Grath Volkswagen of Dubuque Location: Dubuque, IA 🕒 Schedule: Full-Time | Monday–Friday, 8:30 AM – 5:30 PM | Alternating Saturdays, 7:30 AM – 12:00 PM About the Opportunity Mc. Grath Volkswagen of Dubuque is seeking a customer-focused and detail-oriented Parts Counter Associate to join our high-performing Parts Department.

This role is essential to keeping our service department operating efficiently by ensuring technicians and customers receive the right parts quickly and accurately. If you enjoy working in a fast-paced environment, helping customers, and being part of a team-driven department, this is a great opportunity to build a long-term career in automotive parts and service.

Requirements

• Customer-focused mindset with strong communication skills
• Team-oriented attitude and ability to work collaboratively
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving and decision-making abilities
• Previous parts department or automotive experience preferred, but not required What You'll Do
• Assist customers in selecting the correct parts for their vehicles
• Provide pricing and product information over the phone and in person
• Pull, fill, and stage parts orders accurately and efficiently
• Coordinate with service and collision repair teams to ensure timely parts delivery
• Maintain inventory organization and assist with stock management
• Receive, stock, and organize incoming inventory shipments
• Support the parts department with additional duties as needed What We Offer
• PTO starting Day 1
• Health, Dental, and Vision Insurance
• 401(k) with Company Match
• Career growth — 97% of promotions come from within
• Supportive, collaborative, and team-oriented culture Take the Next Step If you're ready to join a team where your work matters and your growth is supported, apply today to join Mc. Grath Volkswagen of Dubuque . Get a glimpse what it is like to work here: https://www.youtube.com/watch?v=oqwccPBAt7s&t=12s