Guest Experience Ambassador

Description Hoffman’s Chocolates Winter Wonderland at Flamingo Gardens Join Hoffman’s Chocolates for a limited-time opportunity at Winter Wonderland—a magical holiday celebration at Flamingo Gardens featuring thousands of twinkling lights and sweet treats! We’re seeking enthusiastic, guest-focused individuals to represent Hoffman’s Chocolates in our Pop-Up Shop and Sweet Ride ice cream truck.

As a Guest Experience Ambassador, you’ll help create memorable moments for every visitor while embodying our commitment to exceptional service. Event Details Location: Flamingo Gardens (3750 S Flamingo Rd, Davie, FL 33330) Dates: Nightly between November 21- December 30 (Exceptions: Thanksgiving, Christmas Eve, Christmas Day) Average Shift Time: 4:30pm - 9:30pm Key Responsibilities Deliver an engaging, high-quality guest experience.

Represent Hoffman’s brand and values with professionalism. Ensure food safety, cleanliness, and overall operational standards. Follow cash handling and POS procedures accurately. Communicate clearly with guests and team leadership. Complete assigned duties with efficiency and attention to detail.

Requirements

Ideal Candidate Profile Passionate about chocolate, sweets, and customer service. Positive team player with strong interpersonal skills. Enthusiastic retail associate with a focus on sales and guest engagement Dependable, responsible, and receptive to feedback. Motivated to create memorable experiences and contribute to a collaborative team environment.

Requirements

Must be 18 years of age or older. Detail-oriented with a commitment to quality. Available to work at least 14 event nights. Proficient in operating a POS/register system. Able to stand, walk, and interact with guests for extended periods. Capable of lifting up to 25 lbs independently and up to 50 lbs with assistance.

Benefits

30% Employee Discount Access to Perk Spot (Discounts on cell phone, travel, theme parks, etc.) Employee Assistance Program Learn More At: Hoffman's Website: www.hoffmans.com Facebook: www.facebook.com/hoffmanschocolate Twitter: www.twitter.com/hoffmanschoc Instagram: @hoffmanschocolate More Details about Hoffman's Chocolates Winter Wonderland at Flamingo Gardens can be found at https://flamingogardens.

org/winter-wonderland/