Camera & Security Systems Technician

Job Details: Job Location: HACM

• Milwaukee, WI, Salary Range: Undisclosed, CLASS SUMMARY: This position is responsible for the installation, maintenance, troubleshooting, repair, testing, and upgrading of video surveillance systems throughout Housing Authority properties. The position supports both legacy analog and modern IP-based camera systems and is cross-trained in basic fire alarm system repairs, inspections, testing, and troubleshooting to support the Fire & Life Safety Department. TYPICAL CLASS ESSENTIAL DUTIES: (These duties are a representative sample; position assignments may vary.)

1. Maintains, troubleshoots, repairs, and upgrades existing camera and video surveillance systems, including legacy analog CCTV and modern IP-based systems.
2. Troubleshoots cameras, power supplies, video transmission equipment, network connections, switches, cabling, and related equipment.
3. Installs, configures, and maintains NVRs, DVRs, servers, computer-based video storage, surveillance software, IP cameras, recording settings, user access, network settings, and system connectivity.
4. Diagnoses camera failures, loss of video, recording issues, network communication problems, and storage-related issues.
5. Performs routine inspections and preventive maintenance and tests cameras and recording systems to ensure proper operation and video retention.
6. Maintains accurate service records, inspection reports, equipment inventories, and maintenance logs.
7. Assists with system upgrades and replacement of obsolete equipment and works with outside contractors and vendors when specialized service or equipment is required.
8. Responds to emergency and after-hours security system problems as required and maintains knowledge of current surveillance technology.
9. Receives cross-training and assists with basic fire alarm troubleshooting, repairs, inspection and testing of fire alarm systems and devices, battery testing and replacement, documentation, and maintenance or upgrades with qualified personnel and contractors.
10. Follows applicable safety procedures, department policies, security requirements, fire codes, manufacturer requirements, and department procedures.
11. Performs other duties of a similar nature or level. Qualifications: