Computer Tech- Part Time, Various Shifts

The Computer Technician I works as a single point of contact for reporting all Information Technology (IT) incidents, problems, and service requests. Responsible for supporting, trouble-shooting, diagnosing, and maintaining the computer systems (hardware and software) throughout the organization.

Essential Functions

• Customer service needs to be at the center of any and all job duties. This role provides helpful information, answers questions, and responds to complaints from our customers (i.e. end users).
• Assigns Help Desk tickets to the appropriate technicians depending on level of expertise required.