Enrollment Coach and Intake Specialist ABE

Department Contact: Kathy Shreffler; 575-527-7700; kshreffl@nmsu.edu Internal or External Search: External

• Open to all applicants Advertising Summary: DACC, a responsive, accessible, comprehensive, learning-centered community college that provides education opportunities to a diverse community of learners is inviting candidates to apply for the following vacant position: Enrollment Coach and Intake Specialist ABE Position Details Position Title: Enrollment Coach and Intake Specialist ABE College/Division: DACC Dona Ana CC Department: 940605-DACC ADULT BASIC EDUCATION Location: Doña Ana Community College Offsite Location (if applicable): Espina Campus Target Hourly/Salary Rate: 16.83 Appointment Full-time Equivalency: 1.0 FLSA Status : Non-Exempt Bargaining Unit Announcement: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME). Contingent Upon Funding: Contingent upon funding Standard Work Schedule: Shift: Other Shift If Not a Standard Work Schedule: Mon
• Thu 9 - 6 pm, Fri 8 - 5 pm Job Duties and Responsibilities: Use enrollment tracking software to register adult learners and schedule assessments. Coach and mentor adult learners through intake, registration, enrollment, and start of classes. Coach adult learners to mitigate barriers to enrollment and attendance. Follow up with adult learners who fall below attendance rate threshold through phone, email, and text. Serve as a liaison between adult learners and administrative staff on day-to-day intake activities and administrative issues. Determine assessment battery for new adult learners. Use project management life-cycle and process improvement methodologies to manage responsibilities. Think flexibly as needed to address new priorities within a dynamic department, understanding that other duties will be required to ensure the team and department meets its goals.

Qualifications

High School diploma + 1 years of relevant experience, or higher degree. Equivalent Qualifications: Preferred Qualifications: Special Certification/Licensure: Working Conditions and Physical Effort Environment: Work is normally performed in a typical interior/office work environment. Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking. Risk: No or very limited exposure to physical risk.