Food Runner - Sortino's Italian Kitchen

Help Deliver the Kalahari Experience At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love . This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued. Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Food Runner – Sortino's Italian Kitchen Kalahari Resorts & Conventions is seeking a Food Runner for our Sortino's Italian Kitchen. In this role, you will provide friendly, responsive service to create a beyond expectation dining experience for all guests. To actively participate as a team and use core values and service expectations listed in the Kalahari Promise daily.

As part of our leadership team, you’ll embody our Promise to Lead with Love —guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll deliver meals promptly and accurately, ensuring food quality and presentation meet expectations for our guests. You’ll assist servers, improve workflow, and help maintain a smooth and efficient dining operation.

Key Responsibilities

Deliver food and beverage orders from kitchen and bar with appropriate service trays to guests in a timely manner. Perform side work at the start and end of each shift as required by service station assignment. Be ready and willing to assist fellow associates (servers, bussers, host/hostess, food runner, and management) as situations rise.

Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. What We’re Looking For General food and beverage knowledge, involving at least 1 year of front-of-the-house operations is preferred . Obtain state-certified proper food handling certification.

Bi-lingual skills are preferred but not required. A Sampling of Our Benefits Our team enjoys a comprehensive benefits package, including: Career growth opportunities with promotion from within 401(k) matching, paid time off, and holiday compensation Health, dental, and vision coverage for full-time associates Employee appreciation events, discounts, and perks at all resorts Education assistance programs to help advance your career Be Part of Something Extraordinary At Kalahari, we believe the best leaders Lead with Love —because love builds trust, inspires growth, and creates experiences that last a lifetime.

That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park. Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA | Kalahari Resorts & Conventions is an Equal Opportunity Employer.