Dorm Case Manager

Job Posting Title Dormitory Case Manager Job Description About Ohio Valley Goodwill Industries Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.

POSITION SUMMARY

(WHAT, HOW, WHY) Goodwill’s Dormitory program provides transitional housing and services to veterans experiencing homelessness. Case management services focus on desired housing goal of the veteran and interventions to meet this goal including: housing search, vocational/employment services and benefits assistance to help veterans’ transition to independence.

Responsible for providing oversight of dorm activities for all dorm residents during second shift. Provides assigned case management duties including intakes and ISP updates, educational group facilitation such as peer support and budgeting skills. Responsible for identifying safety, health, and general properly maintenance issues in the dormitory area.

MINIMUM REQUIREMENTS: EDUCATION: Bachelor’s degree in social services or related field. Licensed Social Worker preferred EXPERIENCE: Minimum of 1-year paid experience in social services or related field. Experience working in Military Veterans preferred. KNOWLEDGE: Knowledge of case management techniques; familiarity with special needs of marginalized populations such as people experiencing homelessness; knowledge of local community services; ability to communicate effectively (oral and written); experience with computer software such as word Microsoft Office suite and databases required.

ESSENTIAL DUTIES

(INCLUDED PERCENT OF TIME ON TASKS)

1. Carries out assigned case management duties: Conducts intake on vets entering program. Provides orientation to dorm (policies-procedures) to all vets entering program. Completes housing assessment tool (VI-SPDAT) on vets for whom intake was completed. Become familiar and complete veterans’ Individualized Service Plan Documents in Homeless Management System notes (encounter) relevant to each vet’s ISP and activities. Enters at a minimum of one encounter note per veteran per shift Provides housing search assistance as needed or requested Provides individual budgeting assistance as needed or requested. Conducts educational group and/or individual training in budgeting, job search methodology, peer support Oversees dorm dayroom computer activities, including timely reporting of computer problems, and maintaining adequate supplies Monitors common Dorm area and individual room upkeep including housekeeping and needed maintenance, and report discrepancies in a timely manner to the supervisor Dispenses evening meals to vets Other duties as assigned. PERIODICAL DUTIES: Training sessions or management meetings as scheduled OCCASIONAL DUTIES: Prepares mandatory reports for the VA in the absence of the supervisor Serves as backup for first shift case manager and/or weekend dorm technician To Apply: Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position. EEO Employer/Vet/Disabled Over sight of dorm activities