Account Manager

Internal Title: Account Executive

Department: Account Management

Location: On-Site

Who we are:

Cosmetic Solutions is a leader in the development and manufacturing of scientifically proven, innovative personal care products. With a focus on, face, body, hair, OTC, and professional use formulations, we create some of the most cost effective, high quality and powerful products on the market.

Providing world class services to up and coming businesses, large established brands, physicians, estheticians and other skin care professionals; we specialize in research & development, custom formulization, graphic design, manufacturing, packaging and delivery.

Account Executive

If you want to be engaged, make a difference and move the needle, read on! If you are upbeat, dynamic, high energy, organized, can take initiative and have a passion for customer support, operation excellence, and a bit of sales, this is your opportunity to join the team of an award-winning company. Beauty Industry and/or Manufacturing Experience is a plus!

Critical Success Factors

Project Management

Skincare Knowledge and Passion

Technology Savvy

Hospitality Heart

Service Orientation

Job Summary

Must be able to work to achieve optimum customer service, revenue, and long-term account goals that align with company goals while maintaining a satisfying lifetime relationship with the client.

The Account Executive will process sales orders with existing clients

The Account Executive will handle the business relationships for major accounts and the company and must be detail-oriented and motivated.

Duties & Responsibilities

Exceed sales order goals and expectations for mutually agreed client quotas

Manage, renew, and renegotiate terms with existing clients

Review and prepare RFPs

Meet strict deadlines and respond in a timely and professional manner

Arrange meetings with potential clients to discuss their needs

Address any necessary issues with potential clients before contracts are signed

Work as a partner to help clients reach their goals through superior customer service

Present client ideas, information, and needs to other departments, including the marketing team, the creative team, project managers; present information in any relevant meeting or review

Manage the account GP margins and budget

Ensure all process timelines are met and up-to-date

Maintain good client relationships while building new client relationships

Requirements & Qualifications

Provide superior customer service to exceed customer expectations

Able to work in a fast-paced environment with a very positive attitude

Persuasive and unafraid to negotiate; has good business sense

Up-to-date on the latest industry trends; able to articulate trends and potential clearly and confidently

Possesses excellent interpersonal and customer service skills

Able to multi-task while efficiently managing priorities

Excellent written and verbal communication skills

Pays strict attention to detail

Minimum of three years related experience in sales, management, or relevant role in the industry

Superior computer skills; proficient in Microsoft Office Suite; knowledge of Salesforce or other programs a plus

Bachelor’s degree in business or related field; or equivalent experience required

Cosmetic Solutions LLC. is committed to equal employment opportunity for all employees and applicants for employment without regard to age, color, creed, disability status, gender, national origin, race, religion, sexual orientation or veteran status, or any other legally protected status.