Business Application Analyst

Job Description We are seeking an experienced Business Application Analyst with a strong focus on optimizing business processes to join our team. The ideal candidate will have a deep understanding of various business functions and a proven track record of leveraging technology solutions to streamline operations, enhance efficiency, and drive organizational growth.

As the Business Application Analyst, you will play a vital role in analyzing, designing, and implementing process improvements across the organization.

Responsibilities

Partner with cross-functional teams to assess current processes, identify pain points/inefficiencies, and deliver standardized, streamlined workflows aligned to business objectives. Technology Integration & Solution Design: Evaluate and implement technology/automation solutions; translate stakeholder requirements into effective designs; lead integration across applications/systems to enable a cohesive landscape.

Change Management: Champion adoption of new processes and tools through clear communications, training materials, and workshops to ensure smooth transitions. Vendor Management: Manage vendor relationships, contracts, and SLAs to ensure solutions meet business needs and performance expectations. Continuous Improvement: Stay current on industry trends and best practices; proactively identify and drive ongoing optimization and innovation opportunities.

Project Management: Lead complex initiatives end-to-end, including request intake/analysis, hands-on configuration/customization, timeline management, and delivery accountability.

Education

Bachelor’s degree in business administration, Management, Information Systems, or a related field. Experience Proven experience (5 years) as a Business Application specialist or similar role with a focus on optimizing business processes. Strong expertise in business process analysis, design, and improvement methodologies.

Experience with process mapping, workflow automation, and technology integration. Solid understanding of various business functions such as sales, finance, and operations. Excellent analytical and problem-solving skills, with the ability to translate business needs into effective solutions. Strong communication skills and the ability to collaborate with diverse teams across the organization.

Self-learner and self-motivated. Basic HTML development capabilities and WordPress sites management Relevant certifications in business process optimization or project management are highly desirable. Project management experience and familiarity with Agile methodologies is a plus. Experience in Marketing Automation / CRM / native application - advantage Experience in the aviation industry – advantage.

Experience in Amos maintenance system – advantage