Developer Advocate

Open. Observe is a leading player in the world of open source observability tools, backed by renowned venture capitalists such as Nexus Ventures and Dell Technologies Capital. With our unique offering of combining logs, metrics, and traces into a single platform, we've made our mark in the tech industry. Open. Observe is the only tool that comes with a single binary that enables anyone to get started in less than 2 minutes.

Open. Observe is proudly a fully remote team with team members spread across the globe.

Job Summary

We're seeking a passionate and experienced Developer Advocate to join our team and help us grow the Open. Observe community. As a Developer Advocate, you will be the face of Open. Observe, working closely with developers, engineers, and industry experts to promote the adoption and success of our platform. Your primary goal will be to educate, inspire, and empower developers to build amazing things with Open.

Observe.

Responsibilities

Community Building:

• Foster a strong sense of community among Open. Observe users, contributors, and partners.
• Develop and execute strategies to grow the community, including meetups, webinars, and online forums.
• Collaborate with the community to gather feedback, prioritize features, and drive the project roadmap. Content Creation:
• Develop high-quality technical content (blog posts, tutorials, videos, and documentation) to showcase Open. Observe's capabilities and best practices.
• Create engaging demos, prototypes, and proof-of-concepts to demonstrate the value of Open. Observe. Evangelism:
• Represent Open. Observe at industry conferences, meetups, and hackathons to promote the project and build relationships with key stakeholders.
• Develop and deliver technical presentations, workshops, and training sessions to educate developers about Open. Observe. Developer Support:
• Provide technical support and guidance to developers through various channels (e.g., GitHub, Slack, forums).
• Help troubleshoot issues, provide code reviews, and offer best practices advice. Customer support:
• Drive technical solutions discussions with your customers, diving deep into the details to solve complex technical business problems and use your knowledge to craft scalable, flexible, and resilient solutions.
• Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using Open. Observe Collaboration:
• Work closely with the Open. Observe engineering team to stay up-to-date on the latest developments and provide feedback on the project roadmap.
• Collaborate with other open-source projects and industry partners to identify opportunities for integration and growth.

Requirements

• 3+ years of experience in a developer advocacy or similar role, with a focus on open-source technologies.
• Strong technical background in software development, with experience in languages such as Java, Python, or Go.
• Excellent communication, presentation, and writing skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Experience with containerization (e.g., Docker), orchestration (e.g., Kubernetes), and observability tools (e.g., Opentelemetry, Open. Observe, Prometheus, Grafana, ...).
• Strong understanding of the open-source ecosystem and the importance of community engagement.
• Ability to work independently and as part of a remote team, with a strong focus on self-motivation and time management.
• Willingness to travel to industry events and conferences (approximately 20% of the time).

What We Offer

• Opportunity to work on a cutting-edge open-source project with a growing community.
• Collaborative and dynamic work environment with a remote-friendly culture.
• Professional development opportunities, including conference sponsorships and training.
• Flexible working hours
• Health benefits
• Stock options