Dispatcher

Position at a Glance: Location: Columbus, OH area Schedule: Typical hours are approximately 7:00 AM–4:00 PM, with overtime as needed based on operational and customer requirements. Work Environment: In-office, fast-paced work environment that can get busy. This position requires the ability to ramp up, stay focused, complete tasks efficiently, and remain flexible as priorities change.

Work Focus: Scheduling and dispatching rigging crews, equipment, and tools based on customer and MEI requirements.

Benefits

Health Dental Vision 401k with an employer match Company Paid Basic Life/AD&D Voluntary Life/AD&D Company Paid Short Term/Long Term Disability Employee Discount Program Referral Bonus Program Additional Benefits About MEI Industrial Solutions: MEI Industrial Solutions is a professional machinery moving company providing quality machinery moving services nationwide, including rigging, millwrighting, mechanical installation, commercial storage, crating, and export packing services.

Our clients range across industries including Aerospace, Automotive, Construction, Data Center, Institutional, Manufacturing, and Medical, as well as companies in many other industries. We are known in the industry for our professionalism, safety focus, quality methods, and skilled teams. In Ohio, our teams support projects in a variety of industries, including data centers, manufacturing, paper mills, pharmaceutical, and refineries.

We are guided by our corporate values of integrity, respect, professionalism, safety, commitment, and results.

Position Summary

The Dispatcher is responsible for the scheduling and assignment of rigging crews to jobs based on customer requirements and per Department of Transportation (DOT) regulations. Also responsible for ensuring rental and MEI owned equipment, and tools are assigned to crew per job requirements and scheduled for maintenance.

Essential Job Duties and Responsibilities: Plan, coordinate and schedule work crews and equipment for each job including travel, load time and non-job-related projects and tasks. Manage paperwork related to daily export packing crew responsibilities. Assign and dispatch work crews every morning to job sites and yard projects based on customer and MEI requirements ensuring employees are assigned to job/projects in accordance with their skill set.

Dispatch/assign equipment (MEI and rentals) and tools to crew per job requirements including scheduling of equipment repairs. Completion of all paperwork related to equipment maintenance, issues and repairs including the ordering of permits. Prepare, organize and distribute all required paperwork to appropriate groups (crew, accounting, operations management) related to the job, change orders, assignment of crew and equipment, safety, JHA’s (job hazard analysis) and equipment repairs & inspections.

Perform data entry into software applications (Wright. Plan) for labor and equipment. Review, edit and adjust labor hours in electronic timekeeping system (ADP), preparing final review and approval by manager. Update dispatch job board daily by adding and cancelling pending and confirmed jobs. Coordinate, track and schedule drop off and pick up all equipment and rentals related to jobs, including equipment from other MRC locations.

Provide direct supervision of driving and rigging crews to ensure performance, safety and MEI standards are being met. Communicate daily with job foreman and drivers for efficiency of scheduling and dispatch. Provide new hire orientation to include safety, job and timekeeping & attendance requirements and expectations.

Minimum Qualifications

(Experience, Skills, and Education): High school diploma or equivalent. Minimum two (2) years proven dispatching experience or comparable field preferably within the rigging or transportation industry. Excellent interpersonal, communication and project management skills. Possess creative thinking and problem-solving skills.

Ability to use Microsoft Office Applications. Ability to excel and adapt in a fast-paced environment. Knowledge of intra and interstate trip permit regulations. Knowledge of customs requirements as it relates to export or import shipments. Valid and current driver’s license or ability to attain. Familiar with Excel and computer savvy.

Strong attention to detail.

Preferred Qualifications

Experience in logistics and trucking or the crane and rigging field preferred. Familiarity with rigging equipment and terminology preferred. Physical Requirements and Working Conditions: Standard office environment including work at a computer terminal. Will have extended periods of sitting and typing, with occasional walking, bending, twisting, squatting, crouching and kneeling.

Work will require repetitive movements and will need clear speech and good hearing to be understood and understand others. Work will often be exposed to sounds and noise levels that are distracting; may work in close proximity to other employees. Additional Requirements: Work with a Top-of-Mind Awareness for the safety of yourself and everyone at the job site.

Must be able to work in a high functioning team environment. Display the highest levels of honesty, integrity, and professionalism. Take pride in your work and in the company. Communicate openly and strive for peak performance in daily tasks. Know and deliver the quality service MEI’s customers have come to expect. Disclaimer: This job description is intended to summarize the type and level of work performed by a Dispatcher and is not an exhaustive list of all duties, responsibilities, and/or requirements.

MEI reserves the right to change or modify this job description or the essential duties of the job, as necessary. MEI is an Equal Opportunity, M/F/Disabled/Vet Preferred Employer.