Inclement Weather Shelter Support Staff

Summary: The City of Lawrence is seeking compassionate and dependable individuals to serve as Emergency Shelter Support Staff on a temporary, as-needed basis. This position provides evening and overnight support when the City activates an emergency shelter during severe weather and existing shelters cannot meet immediate community needs.

Staff help ensure a safe and supportive environment for individuals seeking refuge. Shifts include weeknights, weekends, and holidays, often on short notice.

Key Responsibilities

Work alongside trained City staff to assist with setup, guest check-in, and overall shelter operations. Monitor guests, uphold shelter expectations, and assist in de-escalating conflicts. Provide basic hospitality, including distributing bedding, snacks, and essential supplies. Conduct regular safety rounds to ensure guest well-being and facility security.

Maintain cleanliness and organization of the shelter space. Complete required documentation, including attendance, incident reports, and shift logs.

Qualifications

Strong interpersonal and communication skills. Ability to remain calm, empathetic, and solution-oriented under pressure. Experience working with vulnerable populations preferred. Willingness to work evening and overnight shifts on weekdays, weekends, and holidays, often on short notice. Ability to stay awake and alert throughout overnight shifts.

Ability to lift, stand, and perform light physical tasks during setup and cleanup. Position Details: Pay: $16–$24 per hour. Employment type: Temporary, on-call. Schedule: Evening and overnight shifts, including weeknights, weekends, and holidays. Hours vary based on severe weather conditions and shelter activation needs.

Scheduled hours are not guaranteed. Support: All staff will work alongside trained City personnel and receive on-site support throughout each activation.