Family Case Aide (Jamaica Family Wellness Center - Jamaica, Queens)

Company Overview The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives. Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city. With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year.

Position Summary

The Family Case Aid for the School-based Early Support (Prevention) Program plays a crucial role in providing additional casework support to the Family Coordinators. This position is responsible for assisting with various tasks related to case management, family support, and program coordination to ensure the successful implementation of prevention services within the school community.

Essential Functions

Assist Family Coordinators in conducting assessments, developing service plans, and monitoring progress for families enrolled in the prevention program. Provide logistical support for case-related activities, such as scheduling appointments, coordinating transportation, and arranging childcare. Family Support Services: Assist in facilitating parent/caregiver support groups and workshops, providing logistical support and assistance as needed.

Help families navigate community resources and access services related to housing, healthcare, education, and other basic needs. Documentation and Record-keeping: Maintain accurate and up-to-date case records, progress notes, and documentation in accordance with program requirements and confidentiality standards. Assist with data entry, report preparation, and other administrative tasks to support program evaluation and reporting efforts.

Collaboration and Communication: Work collaboratively with Family Coordinators, school staff, community partners, and other stakeholders to ensure coordinated service delivery and support for families. Communicate regularly with Family Coordinators to provide updates on client needs, progress, and any challenges encountered.

Hours Monday – Friday | 9:00 AM – 5:00 PM (Saturday as needed for tabling events) Qualifications One year of relevant work in child welfare or social services or life experience; OR Successful completion of an Administration for Children’s Services-funded prevention services program or similar program; OR A high school diploma or equivalent Bilingual Spanish (Preferred) Good interpersonal skills, ability to work with diverse social, economic, and cultural groups Proficiency in Microsoft Office Ability to plan and carry out assignments independently Ability to prioritize, adhere to timelines and multi-task We Also Offer Generous Paid Time Off Medical/Dental/Vision Insurance 401k Pension and Employer Contribution Flexible Spending and Commuter Benefits Accounts Employer paid short-term & long-term disability, life and AD&D insurance Commuter Benefits Employee Assistance Program The Child Center of NY is an Equal Opportunity Employer.

All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. EOE M/F/D/V