Documentation Supervisor

Job purpose To provide proper customer service with related to DO collection, Customs related works; handle other import/export related work documents.

Job responsibilities

Make sure that all operation related to documentation department is undertaken properly and all work done in time by documentation assist and clerk. To oversee deposit and custom standing guarantee record / IOU of assistant. Constantly keep in touch with corporate clients and keep them updated on changes by issuing circular after approval from Operation Manager.

See to that delegated job or customer assigned job are taken care by assistance and clerks. To run the department without any compliant. Ensure timely closer of job files. Co-ordinate with all operation staff for smooth running of the operation. Prepare the Quote as and when requested by Sales Manager. Keep the Freight rates updated and reply to Sales manager as and when requested.

Keep yourself updated on day-to-day changes in rules and regulation of Customs and other related Govt: department and tariff in shipping / customs / port / chamber / consulates or any other related to documentation job. Ensure the compliance of Customs rules and regulation on all transaction. Provide all sort of report and support as and when requested by Sales & Freight Forwarding Manager.

Educational Qualification Graduation from any reputed University level Work Experience Minimum 3 years’ experience in same industry Competencies Able to get on with others and be a team player and interpersonal relations & be able to work in multicultural environment. Good knowledge in computer applications and excellent communication skill both oral and written.

Languages Able to read English.