Student Lettings Specialist

Job Title: Housing & Property Management Apprentice (Level 3) – Student Lettings Specialist Location: Manchester, M14 5HZ Salary: £8.50 per hour (approx. £15,000 per year) The pay may be negotiated and may rise after a probation period has been successfully completed. Duration: 18 Months Hours: 32.5 Hours per week 9.30am to 5pm, 5 Days out of 7, Monday to Friday with a Saturday every 2 weeks from 10am till 1pm Qualification: Level 3 Housing & Property Management As an apprentice, you’ll work at a company and get hands-on experience.

You’ll gain new skills and work alongside experienced staff. What you’ll do at work Drake & Co are looking to recruit a Housing and Property Management Level 3 Apprentice. Are you energetic, organised, and ready to dive into the fast-paced world of Manchester’s student property market? We are looking for a Housing & Property Management Apprentice to join our specialist Student Lettings team.

The role is work alongside our established busy lettings team. Student housing is unique—it’s high-energy, seasonal, and requires a personality that can balance professional property management with the vibrant needs of university life. You will support students through their entire journey, from finding their first "grown-up" house to moving out at the end of the academic year.

Day-to-day you will be interacting with clients through a variety of mediums, face to face, over the phone & via digital platforms with a focus on adding value to their interaction & experience with our company. The successful candidate should have a confident ‘can do’ attitude and will develop a highly transferable set of knowledge & skills over the course of the apprenticeship.

You will be expected to act efficiently and with integrity, showing a positive approach to work and willingness to learn. Applicants should demonstrate strong communication skills (both written and verbal) and adopt a proactive approach to developing skills. The successful candidate is also expected to show initiative, managing priorities, time, problem-solving skills, and approach their role with flexibility and with the good of the company in mind.

Key Duties & Responsibilities In the student sector, no two days are the same.

Your role

• Vibrant Marketing & Viewings: Conducting property tours for groups of students and helping them navigate the application process.
• The "Turnaround" Peak: Assisting with the intensive summer move-in/move-out period. Dealing with a range of contractors to ensure houses are cleaned, repaired, and ready for the new academic year.
• Tenant Support: Acting as a friendly, professional point of contact for students (and often their parents/guarantors) regarding tenancies and rent.
• Property Inspections: Carrying out termly visits to ensure our houses are being looked after and identifying any "wear and tear" issues.
• Maintenance Liaison: Coordinating with contractors to fix everything from broken kettles to boiler issues, ensuring minimal disruption to students' studies.
• Compliance: Learning the specific legal requirements for HMOs (Houses in Multiple Occupation), including fire safety and licensing. The Ideal Candidate We need someone who understands the Manchester student scene and can communicate effectively. Skills & Attributes:
• People Person: You’re confident, approachable, and able to build rapport quickly with student groups.
• Resilience: The student market moves fast, You’ll need to keep your cool under pressure.
• Attention to Detail: Managing multiple sets of keys and contracts requires a sharp eye and a tidy mind.
• Organised: Essential Requirements:
• Driving Licence & Transport: You will be traveling between various student properties withing the immediate area so A full UK Driving Licence and access to your own vehicle are essential.
• Education: Grade C/4 or above in GCSE English and Maths (or equivalent). Why Join Our Student Lettings Team?
• Dynamic Environment: Work in a young, fun office environment that mirrors the energy of our tenants.
• Professional Growth: Gain a Level 3 qualification while learning the highly specialized HMO and student rental market.
• Career Path: The student housing sector is massive in Manchester—this is a fantastic springboard into senior property management or lettings roles.