Dental Regional Manager of Operations

Experienced Dental Regional Manager of Operations

We have an exciting opportunity to join our team as a Regional Manager of Operations (RMO), to lead multi-site operations within our network of very well established private dental practices. This position will require frequent travel to practices.

Job Responsibilities

The primary role of the RMO is to work in a consultative manner with his/her assigned practices to provide support for their operations. This includes:

• Overseeing day-to-day operations of practices and their respective revenue .
• Assessing practice-level performance over time, and developing + implementing action plans to capture opportunities and achieve business goals (e.g., budget)
• Includes plans related to marketing, pricing, staff labor, operational workflows, and other areas of the business
• Building strong relationships with partner and associate dentists, identifying opportunities for doctor growth and retention, and supporting recruiting and hiring of new doctors to the region
• Collaborating with practice teams on development and implementation of tools, systems, processes, and training needed to enhance the ability of their office to serve their patients
• Coaching, mentorship, and training of key office personnel to build their leadership skills and enhance the performance of their teams
• Identifying and implementing strategic opportunities for growth, including expansion of facilities & services, and addition of new doctors
• The RDO will collaborate with multiple departments, including the C-suite, Finance, HR, Business Development and others.

Requirements

• Background in multi-site operations: including full P&L responsibility
• 5+ years of operational management experience with demonstrated ability to drive business results
• Clinical and administrative experience in dental operations is required
• Able to travel ~75% of the time
• Leadership & relationship-driven: builds great relationships with local practices & leaders, delegates appropriately, and uses talents of the team in best combination
• Business acumen: leverages knowledge of business strategies & fundamentals (e.g., labor management, budgets, service offerings) to drive business outcomes
• Results-oriented: demonstrates strong business planning skills, communicates objectives clearly to their teams, defines meaningful performance measures, follows up regularly, and provides coaching and assistance toward meeting goals
• Communications: excellent communications up and down the chain, in verbal and written forms (including email and presentations); English, grammatical proficiency
• Driven: self-starter, excellent time management skills, able to manage priorities across a network of practices, and ready to roll up your sleeves and get things done
• Education: Bachelor Degree required; MBA or other advanced degree preferred. Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) and Dental Software (Open Dental a plus!)

We offer an amazing work environment and competitive compensation package.

If you are a dynamic leader with a track record of driving results, we invite you to apply for the position of Regional Director. Join our team and make a significant impact on our organization's growth and success.