Operations Manager

We're looking for an experienced Operations Manager to help lead our Auckland venues and bring out the best in our people, performance and guest experience. This is a hands-on leadership role where you'll work across multiple venues, supporting Business Leaders, lifting operational performance, driving commercial results, and ensuring our guests receive exceptional hospitality every day.

What you'll bring

Proven hospitality leadership experience, ideally across multiple sites Strong commercial and financial acumen A passion for coaching and developing teams Experience driving operational excellence and guest experience Sound knowledge of compliance, licensing and health & safety requirements A current General Manager's Certificate Why Star Group?

At Star Group, hospitality is powered by people. With more than 50 venues across the North Island, we're building careers, creating connections, and delivering memorable experiences for our guests and communities. You'll join a business that values curiosity, hard mahi, community, and having fun along the way. What you'll get Career growth opportunities across our venue network Learning and development support Staff discounts and wellbeing benefits The chance to make a real impact in one of New Zealand's largest hospitality groups Ready for your next challenge?

We'd love to hear from you. Apply now.