CRC/EMD Business Manager

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• Develop and implement strategies meant to assist the business in meeting its critical goals and objectives in the most efficient manner possible
• Approve and allocate resources based on business priorities
• Evaluate and recommend changes to policies or procedures
• Manage customer relations, performance measurement, strategic planning, and budget/financial activities
• Develop and supervise staff
• Oversee procurement and contracting procedures and processes
• Perform needs assessments and analyzing the effectiveness of service delivery
• Lead special projects as assigned by the department director
• Review, interpret, and make recommendations on policies
• Serve as a liaison, both internally and externally
• Provide support to the management analyst team that is responsible for data reporting and analysis
• Compare data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions that is consistent with available facts, constraints and probable consequences
• Provide Salesforce management and enhancements support Provide ongoing monthly performance reporting for Community Resource Center (CRC) Economic Mobility Division (EMD) Support and create initiatives to make data and reporting more efficient